Glil-Yam, Herzliya, Israel May 29th, 2020. CommBox Launched. CommBox the popular all in one customer support & messaging platform recently launched a new and improved software
Whatsapp. Social media networks and messaging apps have changed the way we communicate, and for businesses, it can mean adopting these innovative instant messaging technologies
Your customer service department is a great opportunity to connect with customers, help them solve problems, and show how much you care. When you get
In the last five years, we’ve seen a huge rise in the number of companies offering messaging channels for their customers. More and more companies
Multilingual Customer Services. In today’s busy digitally connected world, businesses are increasingly becoming more global. International consumers are often buying our services and our products.
Alpha Vendor API partners. CommBox is pleased to announce that it has been selected by Whatsapp, the global messaging app, to be one of their
Customer Support. There was a time when customer service response or support lived in silos, far removed from the front line of company marketing and
Support Strategies. According to this great quote from Sam Walton, “There is only one boss. The customer – and he can fire everybody in the
Chatbots Improve Customer Service. Like never before, chatbots are revolutionizing the customer interaction space. Yes, patience is a virtue, but not all of us are
Customer Service KPI. Using CommBox Makes Customer Support KPI Measurement Simple So You Can Achieve Your Business Objectives. Customer service satisfaction is the single most
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