Customer Service

Chatbot

WhatsApp and ChatGPT A Dynamic Duo

Introduction – WhatsApp and ChatGPT A Dynamic Duo The Future of Communication: How WhatsApp Business and ChatGPT are Revolutionizing Customer Service Communication is what connects

Embracing Digital Transformation in Healthcare

Artificial Intelligence

CommBox & Clalit Health: Revolutionising Healthcare Communication through WhatsApp Integration

Introduction: The Shift Towards Digital Healthcare and Enhanced Customer Experience Clalit Health Healthcare Communication is a top concern for healthcare organizations. While the COVID-19 pandemic

Generative AI

5 business takeaways from packed UK customer service event

By Vered Shani. One of the most valuable perks of attending industry events is gaining insight into the business strategies of similar companies. Especially when

Save Your Agents' Time and Reduce Costs with a Live Chatbot

Artificial Intelligence

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. One

Customer Service

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Craft Your Customer Service Chatbot 1. The Evolution of Customer Interactions In such a rapidly changing landscape of customer service, businesses are continually working hard

Chatbot

Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]

“Sorry, our agents are currently unavailable” is an all-too-familiar message that no customer wants to hear. Unfortunately it is one that customers often encounter when

CommBox-How-to-Solve-The-Labor-Shortage-in-Call-Centers

Customer Service

How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps

If you’re managing a call center or leading a customer service team, an agent shortage is probably one of the top 3 challenges keeping you

Call Center

The era of Autonomous Communication is here

Autonomous Communication. Lately, we’ve been hearing more and more about Autonomous Communication. Is it yet another soon-to-be-forgotten buzzword, or is it a true, fundamental shift

Customer Service

The New Era of Generative AI Customer Service: Empowering Humans with Automation

Welcome to a new era of AI customer service, where generative AI is redefining customer interactions, making them more personalized and efficient, while amplifying the

Automation

The New Era of Customer Service: Merging Conversational AI and Generative AI to Elevate CX

In recent years, a remarkable transformation has taken place across various industries, ushering in a new era of customer service. This transformation is powered by

Generative AI

Generative AI: Redefining the Equation of Volume-Cost in Customer Service

Generative AI. In the world of economics, there are fundamental principles that we rarely question or debate. We accept, without hesitation, that the forces of

Generative AI

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

Why CommBox is Highly Rated Across 14 CX Categories CommBox Recognized as Leaders. We are honored to announce that CommBox has been recognized by G2

Tag: Customer Service

WhatsApp and ChatGPT A Dynamic Duo

CommBox & Clalit Health: Revolutionising Healthcare Communication through WhatsApp Integration

5 business takeaways from packed UK customer service event

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]

How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps

The era of Autonomous Communication is here

The New Era of Customer Service: Merging Conversational AI and Generative AI to Elevate CX

Generative AI: Redefining the Equation of Volume-Cost in Customer Service

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: Customer Service

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.