CommBox Sub Processors
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Mandatory Sub-Processors
| Subprocessor name | Nature of processing | Location of processing |
| AWS (Database and internal servers) | Hosting services and storage | EU (Ireland |
| Google Inc. | Infrastructure & Security | Ireland Denmark Belgium Netherland Finland |
| Hubspot | Customer Support | U.S Germany |
| WP Engine | Hosting services | U.S Netherlands |
| Atlassian | Customer support and operations | U.S Ireland Germany |
| AllCloud | Cloud services and monitoring | Ireland |
| EY – Ernst & Young (Israel) Ltd | Financial Consulting | EU |
| DealHub LTD | Billing | USA, Israel |
| Monday | Project management | EU |
| Marketing and HR Communications | USA | |
| Comeet | HR Communications | EU |
Feature (Optional) Sub-Processors
| Subprocessor name | Applicable Component | Nature of processing | Location of processing |
| Amazon Web Services (AWS) | Voice – Amazon Connect | Communication channel | United Kingdom Germany |
| Meta | Facebook, Instagram, Messenger and WhatsApp | Communication channel(s) | Sweden Ireland Denmark |
| Telegram | Telegram | Communication channel | United Kingdom |
| Youtube, Play Reviews, Gmail, Google My Business, Google Translate | Communication channel(s) | Ireland Denmark Belgium Netherland Finland | |
| Microsoft | Office 365 (Mail) | Communication channel(s) | Ireland Netherlands |
| Vonage | SMS provider | Communication channel | Germany Ireland |
| Telemessage | SMS provider | Communication channel | France |
| Twilio | Voice chat services | Communication channel | USA EU |
| Salesforce | Integration | Add-on Integrations & Services | USA |
| Oracle Corporation | Integration | Add-on Integrations & Services | United Kingdom |
| SAP Solutions | Integration | Add-on Integrations & Services | United Kingdom |
| Priority Software | Integration | Add-on Integrations & Services | Israel |
| Zendesk | Integration | Add-on Integrations & Services | EU |
| SysAid | Integration | Add-on Integrations & Services | EU |
| Danet Communication | Infrastructure & Security | CDR services | EU |
| Pinecone Systems | AI services | Storage | USA |
| Open AI | AI services | Summary of conversations and intentions, knowledge base resources | USA |
| Anthropic | AI services | Summary of conversations and intentions, knowledge base resources | USA |
Updated: January 2025