customer retention

Customer Service

What is a Customer Journey Map and Why Do You Need One?

Customer Journey Map. Do you know what your customer’s journey looks like? If not, you need to create a customer journey map. A customer journey

Business Messaging

9 Customer Retention Strategies to Use in 2022

Customer Retention Strategies. For a business to be profitable, it is important to be able to attract customers. You can use different channels and ways

Customer Service

CommBox for Sales: How to Get More Leads and Boost Conversions with a Smart Customer Communication Solution

CommBox for Sales. Every business’ survival lies in successful sales at a large scale, but selling your products and services is no easy task. Using

Chatbot

10 Most Effective Customer Retention Strategies

Customer Retention Strategies. Acquiring new customers is an excellent way to increase sales and revenue. However, retaining the existing customers plays a significant role in

Customer Experience

How Customer Journey Analytics Can Impact Your Business

Customer Journey Analytics. The size of the global market of customer journey analytics (CJA) is expected to increase from USD 8.3 to 25.1 billion by

Customer Experience

Wow Your Customers With These 8 Customer Experience Strategies

Customer Experience Strategies. Delivering an exceptional customer experience (CX) is one of the most impactful aspects that set brands apart from their competitors. That being

Omnichannel Communication

Building Customer Retention During an Economic Downturn

Customer Retention. Retaining customers is hard enough when things are going well. Encouraging repeat customers, and building a loyal customer base is an ongoing effort,

Productivity

10 Tips for Creating a Great WhatsApp Business Chatbot

WhatsApp Business Chatbot. Every business’ survival lies in successful sales at a large scale, but selling your products and services is no easy task. Using

Business Messaging

Why Brand Image is Essential For Customer Loyalty

Customer Loyalty. Think back to when you were a kid and that feeling of longing for a particular pair of sneakers. You’d probably never even

Call Center

How to Measure Customer Growth for SaaS B2B Companies, 6 Things You Can Easily Use to Get Started

Customer Growth for SaaS B2B. A recent B2B market survey found that a whopping two-thirds of businesses are making customer experience a top priority in the

Customer Experience

How Using Canned Responses Can Help You Be More Personable – 5 Winning Tips

Using Canned Responses. Canned responses get a bad rap in marketing. While using the wrong canned responses can harm interactions, using personal and effective canned

Customer Experience

Why Should You Hire a Chief Experience Officer? 6 Reasons to Help You Make up Your Mind

Chief Experience Officer. Businesses today are fiercely customer-centric, primarily competing on customer experience where in the past they would compete with low pricing. There’s a

Tag: customer retention

What is a Customer Journey Map and Why Do You Need One?

9 Customer Retention Strategies to Use in 2022

CommBox for Sales: How to Get More Leads and Boost Conversions with a Smart Customer Communication Solution

10 Most Effective Customer Retention Strategies

How Customer Journey Analytics Can Impact Your Business

Wow Your Customers With These 8 Customer Experience Strategies

10 Tips for Creating a Great WhatsApp Business Chatbot

Why Brand Image is Essential For Customer Loyalty

How to Measure Customer Growth for SaaS B2B Companies, 6 Things You Can Easily Use to Get Started

How Using Canned Responses Can Help You Be More Personable – 5 Winning Tips

Why Should You Hire a Chief Experience Officer? 6 Reasons to Help You Make up Your Mind

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: customer retention

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.