AI-Powered Public Services Are Revolutionising Smart Municipal Services
Municipal services are the backbone of our cities. They are like superheroes, quietly working behind the scenes to keep everything running smoothly. They do everything from making sure our streets are safe to handling waste management. However, as technologies evolve and urban cities become more complex, we require smarter solutions. Enter Artificial Intelligence (AI). It’s […]
Startups: How To Choose The Right Customer Service Channel
Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot to think about. But behind the buzzwords – the metrics, the math, the marketing – there’s one good, old-fashioned principle that underpins every successful business in the world. Customer service. Because keeping your customers happy isn’t just good for your karma. It’s good […]
Chatbots for eCommerce: how to increase sales during the holidays
Ecommerce is gaining momentum, especially during holiday seasons. Online shopping in the U.S. reached a new pick during the 2020 holiday season (November-December) – totaling $188.2 billion – a 32% increase! This holiday season, online businesses can significantly boost eCommerce sales by using automatic sales chatbots. Before we dive in, let’s take a deeper look […]
Commbox Launches Revolutionary Autonomous Self-Service Chatbots via WhatsApp Business API
Revolutionary Autonomous Self-Service Chatbots . Commbox announces one of its most innovative features to date, a cutting-edge WhatsApp Bot-Squad, launched as part of insurance enterprise Clal’s rapidly-growing digital customer service. The wide variety of WhatsApp bots will automate all of the company’s self-service client interactions via the most-used messaging app in the world. With more […]
7 Top Productivity Hacks That Will Help You Maximize Your Day
Productivity Hacks. There are only 24 hours in a day, and there’s no changing this – unless you plan on moving to planet Venus where the day is longer than the year! We’ve created a list of 7 top productivity hacks that will help maximize your day with this in mind. 1. Deep Work The term […]
Designing Your Company Chatbot, 7 Expert Tips On Chatbot Design That Will Sway Your Customers
Chatbot Design. Chatbots have forever changed the way we do business in the digital age. While it’s true that chatbots had a rough beginning, with many people finding them cumbersome to use, today, it couldn’t be more different. The chatbots of 2021 are fast, intelligent, understand context, and, thanks to omnichannel platforms, can access a […]
Chief Happiness Officer, Does Your Company Really Need One? 9 Top Reasons to Start Looking for the Perfect Applicant
Chief Happiness Officer. Doesn’t a Chief Happiness Officer (CHO) sound like a delightful thing? Well, it is, and it’s also a very real job that many companies are now hiring for. The research in this area is unequivocal: happier employees are more productive, stay with the company for longer, and boost your revenues. Today we’re going […]
7 Proven Ways to Shorten Your Sales Life Cycle
Sales Life Cycle. Everyone wants to shorten their sales cycle. According to a Salesforce study, 25% of sales teams believe shortening the sales cycle’s length is among their most crucial objectives in the coming year. With a short sales cycle, customers spend less time in the sales funnel and buy sooner. The less time your leads […]
The Ultimate Guide to ABM Marketing – Where Sales and Marketing Teams Align
ABM Marketing. Account-Based Marketing (ABM) has been trending for the last few years and is becoming more popular every day. Why? According to research by ITSMA, around 85% of marketers who measure ROI describe ABM as delivering higher returns than any other marketing approach. Another study found that 70% of B2B markets are scaling up […]
Disrupting Your Industry by Providing the Best and Most Updated Customer Experience, 6 Tips on How to Get Started
Most Updated Customer Experience. Provide your customers with an excellent experience, and they’ll be more loyal, buy more products, and tell their friends about it. Most companies understand that giving incredible customer experiences is a good thing, but few focuses on how harmful bad experiences are to your brand reputation. Many companies think they have […]
Early-Stage Startup? Here Are the Top 7 Things Investors Are Looking For!
Early-Stage Startup. When you’re in the early stages of a startup, life is exciting, but it’s also very stressful. Startups are inherently risky. In fact, approximately 9-% of startups shut down before they grow enough to be self-sustaining. A study of 101 failed startups shed light on exactly why startups fail. The top reason startups […]
7 Things You Can Do to Promote Diversity and Equality at Your Workplace and Why Your Employees Will Love It
Promote Diversity and Equality. In the last five years, equality and diversity have come under the spotlight more consciously and actively than ever before. The high-profile reporting on gender pay gaps, the MeToo movement, increased participation in LGBTQ Pride by companies, and the wider community, and more recently, the Black Lives Matter movement all play […]