CommBox pricing
Your all-access pass to our all-in-one omnichannel and AI-driven CX platform for businesses of every size
- Complete feature access for all
Every plan includes our full suite of tools - Scalability guarantee
We grow with you, supporting your needs at any scale - Free integrations & connectors:
Seamlessly connect with your existing CRM/ERP/Knowledge base - Risk-free adoption
Try CommBox with confidence – your success is our priority - Rapid deployment
Get up and running quickly with our expert customer success team
Transparent pricing factors
Our pricing model accommodates several key factors to provide you with the most cost-effective solution: number of seats, communication channels connected, AI tools utilized, business Intelligence (BI) requirements
Get a personalized quote tailored to your specific needs
What our customers have to say about CommBox
We streamlined 47% of patient requests via WhatsApp, increasing CSAT by 10% over six months.
Gil Ruda
Head of Digital at Clalit Health Services
CommBox's set of solutions are integrated with our CRM, helping us drive productivity and sales.
Tal Raz
VP of Business Development at Altshuler Horizon Investments
We sought a solution that prioritizes automation and AI, enabling us to enhance our delivery experience.
Bar Sol
Head of Customer Service at HFD Courier and Logistics
We streamlined 47% of patient requests via WhatsApp, increasing CSAT by 10% over six months.
Gil Ruda
Head of Digital at Clalit Health Services
CommBox's set of solutions are integrated with our CRM, helping us drive productivity and sales.
Tal Raz
VP of Business Development at Altshuler Horizon Investments
We sought a solution that prioritizes automation and AI, enabling us to enhance our delivery experience.
Bar Sol
Head of Customer Service at HFD Courier and Logistics
All the channels, apps, automations and integrations in one CX platform
Unified Agent Workspace
One inbox for all your customer communications, regardless of the channel, team or department. Auto-assign conversations, collaborate, view conversation history, seamlessly alternate between channels, and more.
Omnichannel Engagement
Communicate with customers across any channel: WhatsApp, Facebook, Messenger, Instagram, SMS, email, web chat, video, voice, and more, while keeping conversation context and history.
Business Automation
Effortlessly automate complex tasks with a no-code workflow builder and automation rules that apply across any channel or conversation, whether the interactions occurs with AI chatbots or human agents.
Generative AI
Supercharge AI chatbots and human teams with generative AI capabilities: Provide precise, context-related responses drawn from brand knowledge, improve agent responses and automate conversation summaries to save time and increase productivity.
WhatsApp Campaigns
Send personalized WhatsApp and SMS messages to thousands of customers in a single click. Segment ideal audiences by lists and schedule for optimal timing.
Reporting & BI Analytics
Real-time dashboards for real-time decision-making. Track conversations, SLA, bot and agent productivity, campaigns, and customer satisfaction. Drill down and generate deep insights in seconds.
Frequently asked questions
CommBox is the first autonomous customer communication platform. CommBox includes advanced AI and omnichannel capabilities that enable customer service and sales teams to seamlessly engage with customers on native messaging channels, including chat, email, social, voice, and video from a single interface. CommBox is connected to core business systems and facilitates automation across all touchpoints to deliver personalized customer experiences at scale.
It usually takes up to 7 business days to connect all applicable channels. If you are using a chatbot as a service channel, it may take up to 14 days to deliver the product to serve your customers. In case you have signed up for the WhatsApp business API using the CommBox omnichannel platform as the official partner, you should expect up to 30 days verification process handled by WhatsApp business to verify your existing business.
Yes. You and your agents can download our mobile app directly from the App Store or Google Play and communicate with customers on the go.
Download the CommBox app on AppStore
Download the CommBox app on Google Play
Our customers range from mid-size to large enterprises across 20 industries such as: insurance, finance, retail, healthcare, and logistics. You can read our customer success stories and case studies here.
Yes. CommBox complies with the EU GDPR (European Union General Data Protection Regulation) framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. CommBox has certified that it adheres to notice, choice, onward transfer, security, data integrity, access, and enforcement requirements.
CommBox is also compliant with ISO and HIPPA. For more information, visit our security and compliance center
We support you all the way. From onboarding to deployment to scale.
- 24/7 knowledge base
- Customer Success Manager
- Remote Support & Training