CommBox Chat has many features to enrich communication with automotive solutions, such as complex bots, automatic messages, and integrations. It can work both synchronously and asynchronously.
Creation a New Chat Channel
- Navigate to the main Settings page, select the Chat module from the App section, and click the +Create Channel button at the top.
- Enter a name and add sub-channels (optional).
- Click Create Channel
![](https://www.commbox.io/wp-content/uploads/2024/06/chat-channel-1.png)
4. Use the channel settings to enrich the chat’s functionality. You can add certain features to a specific subchannel or set all of them the same way by selecting All or a specific subchannel the Subchannel drops down at the top.
![](https://www.commbox.io/wp-content/uploads/2024/06/chat-channel-2.png)
5. Click the Demo button to view the functionality outcome.
Note that subchannels appear as branch options at the beginning of the flow.
![](https://www.commbox.io/wp-content/uploads/2024/06/Chat-demo-183x300.png)
6. To install the final product on your website, click the Installation button to see the required code.
![](https://www.commbox.io/wp-content/uploads/2024/06/Chat-installation.png)
7. Click Save at the corner to save the settings.
Channel Settings
For the chat channel setting, click the channel setting user guide.