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Tailor CommBox to your needs with complete client-level customization

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CommBox Era AI
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CommBox for Digital Service
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COMMBOX FOR HEALTHCARE

Elevate Your Patient Engagement

Deliver faster patient care with AI automation across all channels. Cut wait times by 60% , route to human when needed, and give your care team an AI-powered, unified agent workspace.

Appointment Scheduling

Automate appointment scheduling and management s to optimize clinic workflows.

Reminders & Notifications

Send automated notifications to patients to reduce no-show rates.

Prescriptions Requests & Refill

Streamline prescriptions automatically to focus staff on critical care

Locating Services & Clinics

Help patients easily locate healthcare services and navigate to clinics.

Remote Care–Messaging & Video

Connect with patients securely through messaging and video.

24/7 Availability

Offer 24/7 healthcare access to enhance patient satisfaction.

"We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, automating 47% of patient requests, and increasing satisfaction rates."

Head of Mobile & Web Development at Clalit Health

Read how Clalit Health increased satisfaction through conversational self-service.

Transform the patient experience with AI-powered omnichannel engagement

Boost to patient efficiency

Empower patients to message clinics and doctors on their preferred channels: business messaging, chat, social media, video, and more. Unify engagements from all channels into one interface and provide each member with a personalized experience.

Self-service when it matters most

Provide AI-driven self-service on messaging channels 24/7, based on patients’ intents. Equip medical staff with a pre-built knowledge base and, route calls to messaging channels and automate various patient requests while ensuring effective care and improving cost-efficiency.

Patient safety and data security are our top priority

CommBox provides enterprise-grade security with complete encryption of sensitive information. Our security features include IP whitelisting, advanced data filtering, and flexible deployment options, such as cloud, private cloud, and on-premises.

Digital Healthcare: A Game-Changer in Patient Experience

COMMBOX FOR HEALTHCARE

Elevate Your Patient Engagement

Deliver faster patient care with AI automation across all channels. Cut wait times by 60% , route to human when needed, and give your care team an AI-powered, unified agent workspace.