Customer Service

Generative AI

CX Redefined: Evolving Beyond Self Service to Business Messaging

CX Redefined Why It’s Time to Move Beyond Self Service Timing is everything when it comes to connecting with your customers. Customers today have a

Customer Experience

9 Advantages of Customer Service Chatbots

Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive

Customer Experience

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

Self-service support channels such as chatbots, online portals, knowledge base and FAQs are considered crucial for customer service. You might even say that they’re now

Automation

5 Causes of Excessive Customer Churn and How to Handle Them

Excessive Customer Churn. Acquiring new customers will always cost more than keeping the ones you already have. Not to mention that upselling products to your

Analytics

Startups: How To Choose The Right Customer Service Channel

Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot to think about. But behind the buzzwords – the metrics, the

Customer Experience

9 Advantages of Customer Service Chatbots

Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest quality communication with customers. These are automated systems that allow

Sales

5 Steps to Audit Your Customer Service

As a business owner, you must provide excellent customer service. By helping customers out in any way you can, you help improve relationships with existing

Business Messaging

5 Steps to Audit Your Customer Service

Audit Your Customer Service. As a business owner, you must provide excellent customer service. By helping customers out in any way you can, you help

Omnichannel Communication

Business Automation: How it Redefines Your Customer Service

Business automation is becoming more crucial for service providers worldwide. With the rising demand for digital support and services, organizations struggle with the massive load

Customer Experience

Chatbots For Business: How To Automate Communication With Customers

Chatbots For Business. Since 2020, especially during the pandemic, chatbots have been gaining popularity not only among large companies such as Okko, Porsche, or Burger

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Chatbot

Boosting Your Customer Experience with Video Call Support

Video Call Support. In 2020 and 2021, video calls across all contact centers or call centers’ customer support channels have gained a lot of steam.

Sales

CommBox CRM Integration: Utilize Omnichannel Solutions to Build Long-Term Customer Relationships

CRM integrations are crucial for your business. Customer relationships are challenging to build and maintain, especially at large scales. That’s why 91% of businesses with

Tag: Customer Service

CX Redefined: Evolving Beyond Self Service to Business Messaging

9 Advantages of Customer Service Chatbots

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

5 Causes of Excessive Customer Churn and How to Handle Them

Startups: How To Choose The Right Customer Service Channel

9 Advantages of Customer Service Chatbots

5 Steps to Audit Your Customer Service

Business Automation: How it Redefines Your Customer Service

Chatbots For Business: How To Automate Communication With Customers

Boosting Your Customer Experience with Video Call Support

CommBox CRM Integration: Utilize Omnichannel Solutions to Build Long-Term Customer Relationships

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CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: Customer Service

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.