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Tag: Conversational AI

Automation

The New Era of Customer Service: Merging Conversational AI and Generative AI to Elevate CX

In recent years, a remarkable transformation has taken place across various industries, ushering in a new era of customer service. This transformation is powered by

Generative AI

CX Redefined: Evolving Beyond Self Service to Business Messaging

CX Redefined Why It’s Time to Move Beyond Self Service Timing is everything when it comes to connecting with your customers. Customers today have a

Customer Service

The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Ticketing Communication to a More Automated, Conversational AI-Powered Solutions Like CommBox

Age of Conversational AI Omnichannel Conversational AI-Powered Platform experience high surge in customer requests to deliver more business automated processes across various verticals CommBox, the

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CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

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CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

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Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch