Products

Automation & AI
Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Unified Agent Workspace
Connect agents across channels to offer an omnichannel experience

CommBox Platform
Tailor CommBox to your needs with complete client-level customization

Messaging & Campaigns
Engage thousands of customers in a single click

Reporting & Analytics
Make informed decisions with dashboards and reports

App Center
Integrate seamlessly with every channel, system & app

CommBox Era AI
Leverage Generative AI to boost automation and & agent efficiency

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Solutions
CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR
Win top talents with AI-powered digital engagement

Telecom

Retail & eCommerce

Insurance

Healthcare

Financial Services

Automotive

Logistics

Hospitality

Utility

Education

Government
Resources

Blog
All the latest trends and innovations in CX automation

Customer Portal
Explore our resources, how-to guides, and training programs

Press Room
News articles, press releases and more

Customer Stories
Read how leading brands grow with us

Developer Center
All tools, information and APIs

Webinars & eBooks
CX best practices straight from the experts.

GENERATIVE AI EBOOK
Read the guide and leap into the new era of AI customer service

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CommBox Customer Stories

Tadiran Air automates 62%
of customer inquiries on
messaging

CommBox Customer Stories

Brimag self-service option
increases NPS X8 and reduces
labor costs by 18%

CommBox Customer Stories

Tadiran Air automates 62%
of customer inquiries on
messaging

CommBox Customer Stories

Brimag self-service option
increases NPS X8 and reduces
labor costs by 18%

57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Head of Digital at Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

Real Estate, Large (500-1000)

WhatsApp Campaigns automation helped win deals faster and save 900 hours monthly

Healthcare, Enterprise (5000+)

Leumit Healthcare elevated IT support with CommBox for Salesforce

Energy, Enterprise (5000+)

From 7 days to 36 hours: Solaredge’s amazing sales transformation

Healthcare, Large enterprise (5000+)

Clalit Healthcare’s digital transformation boosts CSAT by 28%

Finance, mid-size (500-1000)

Altshuler Horizon boosts customer acquisition by 760%

Logistics, Small size (1 - 250)

HFD Logistics achieves 98% faster SLA and 58% CSAT improvement

Insurance , Small size (1 - 250)

6X growth: revolutionizing insurance with conversational AI & automation

Retail, mid-size (500-1000)

Brimag Service boost NPS by 8X and cut costs by 18% with humans & AI

Insurance , Large,(1000 - 5000+)

Clal Insurance AI squad automated 57% of WhatsApp requests

Food & Consumer Goods , Mid-size (500 - 1000)

How automating recruitment on WhatsApp improved hiring rates by 20%

Telecommunications , Large size (1000 - 5000)

HOT boosts agent productivity by 2x through digital engagement

Retail, Mid-size (100-500)

Tadiran automated 62% of inquiries with CommBox for SAP

Using CommBox, we automated 85% of our delivery service requests, leading to a 98% SLA enhancement, a 58% increase in CSAT, and a 35% reduction in human agent costs.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.