DIGITAL SIGNATURE
Go digital with the CommBox all-in-one digital signature chatbot solution
Give your customers an easy and secure way to sign digital forms. You can finally send and receive forms within seconds using the same native channel without any interruption.
CommBox chatbot allows you to interact with your customers in an elegant and natural way, as well as send and receive digitally signed forms using the same channel for a seamless non-interrupted customer experience.
Trusted by leading brands acorss industries
Watch how it works
Why you should provide a digital signature feature for your customers?
- It is the quickest way to send, sign, and receive forms and documents online
- Improving your customer experience and customer journey
- You save tones of money, not using paper prints
- The signed form will automatically be saved once received
- It is the most secure way to receive signed documents from your customer
- With CommBox omnichannel chatbot you don’t even need to use live agents, the bot can send and receive documents using channels like WhatsApp, email, chat, SMS, Facebook messenger, etc.
Your customers can sign forms easily during the conversation
How does it work using live agents?
- Upload a PDF file and define the fields that need to be filled in (both required and optional fields). The agents can send direct links to the forms while communicating with your customers.
- The relevant agencies will be immediately notified by the platform when their customers start filling in forms. Then, they can follow the filling process and help customers along the process.
- Finally, the complete digitally signed PDF file will be sent to the relevant customers and agents.
How does it work using CommBox AI-Powered chatbot?
- Upload a PDF file and define the fields that need to be filled in (both required and optional fields).
- The bot will identify and will automatically fill in the required fields in the form, using the customer answers generated from the interactions.
- Finally, the complete digitally signed PDF file will be sent to the relevant customers and agents.
You’re always in full control
When using the CommBox digital signature (forms) feature you have full control of what your customers and agents can receive and send.
- You can define subchannel
- Set the desired form language
- Set up the text below the signature
- Set up the form validity, decide when form signature will be expired
- Decide if to allow the user to download the signed form
Top Rated CX Leaders on G2
