Automate your customer service where others stop
Automate your customer service where others stop
Go beyond basic chatbots to true end-to-end resolution. CommBox is an AI-powered customer experience solution that resolves any customer request, across any channel.
Top-rated Industry Leader
See what's possible: Customer stories
Healthcare
Digital Front Door: Healthcare Provider resolves over 50% of requests automatically
With 5.2M customers and 1, 000 clinics across 14 hospitals., Clalit uses a single WhatsApp number to automate over 50% of patient engagement.
Consumer Electronics
7.6X Customer Acquisition: Altshuler Horizon boosts sales with AI-driven automation
See how Horizon streamlines lead qualification, increases sales, and reduced operational costs by 20%.
Insurance
Clal Insurance's AI-agents automates 66% of requests over WhatsApp messaging
Insurance renewals, claims, FAQs and other processes successfully resolved with CommBox's advanced automation.
Logistics
Logistics service company achieves 98% faster SLA and 58% CSAT improvement
Automating repetitive delivery requests, including package tracking, delivery address updates, and pick-up point changes has delivered amazing results.
24/7 digital healthcare: automating 50% of requests with humans & AI agents
5.2M customers, 1000 clinics, 14 hospitals, 1 WhatsApp number. Discover how Clalit streamlined patient engagement.
Clal Insurance's AI-bot squad automates 66% of requests via WhatsApp
Insurance renewals, claims, FAQs and other processes successfully resolved with CommBox's advanced automation.
7.6X customer acquisition: Altshuler Horizon boosts sales with AI-driven automation
Learn how Horizon streamlined lead qualification, skyrocketed sales, and reduced operational costs by 20%.
Transforming logistics: how HFD achieved 98% faster SLA and 58% CSAT improvement
Automating repetitive delivery requests, including package tracking, delivery address updates, and pick-up point changes has delivered amazing results.
Why CommBox is different
Gil Ruda, Head of digital at Clalit Health
Advanced automation
Automate complex customer requests - from first contact to final solution - so you can radically scale your service.
Rapid deployment
Launch in just days. Build-in integration and no-code automation - without expensive developers or consultants
Enterprise-grade security
The highest level of security, privacy, and compliance to safeguard data and ensure safe AI adoption.
Built-in integrations
Our solution integrates seamlessly with your business systems, like CRM, with customer workflows and API availability.
Advanced automation
Automate complex customer requests – from first contact to final solution – so you can radically scale your service.
Rapid deployment
Launch in just days. Build-in integration and no-code automation – without expensive developers or consultants
Enterprise-grade security
The highest level of security, privacy, and compliance to safeguard data and ensure safe AI adoption.
Built-in integrations
Our solution integrates seamlessly with your business systems, like CRM, with customer workflows and API availability.
Built-in integrations for complete flexibility
Everything you need in one solution
Use a single inbox across channels
One inbox for all your customer communications, across all channels – WhatsApp, Facebook, Messenger, Instagram, SMS, email, web chat, video, voice – while keeping customer context such as history, sentiment, segmentation and more. Seamlessly auto-assign conversations, collaborate, and alternate between channels.
Launch AI agents
Instantly build AI agents that can resolve any customer inquiry, across any channel. Automate complex tasks with a no-code workflow builder and rules that apply across any channel or conversation, whether the interactions occurs with AI chatbots or human agents.
Leverage embedded AI tools
Supercharge chatbots and human teams with AI tools to automate tasks, like conversation summary, and greatly enhance productivity. Provide context-related canned responses drawn exclusively from brand knowledge to improve agent responses and standardize care.
Send campaigns over WhatsApp & SMS
Send personalized WhatsApp and SMS messages to thousands of customers in a single click. Segment ideal audiences by lists and schedule for optimal timing.
Optimize with analytics
Real-time dashboards for data-driven decision-making. Track conversations, SLA, bot and agent productivity, campaigns, and customer satisfaction. Drill down and generate deep insights in seconds.
Enterprise-grade Security
See CommBox in action
Advanced.
Flexible.
Secure.
Automate any customer inquiry across channels, including complex tasks that require personalization and secure access to third-party systems.
